About Us:

Based in Vancouver BC, Diving Sports offers scuba and freediving courses, high-quality gear, equipment servicing, and guided dive experiences all year round.

We’re looking for an assistant store manager to join our team with an instructor-level scuba diving certification (PADI or TDI). This role is designed for someone with advanced, instructor-level diving knowledge and experience who wants to stay closely involved in the diving industry while taking on a key in-store leadership position, supporting operations, the team, and an exceptional customer experience.

The ideal candidate is hands-on, organized, customer-focused, and comfortable taking initiative in a fast-paced retail environment.

Store Operations

• Support the Store Manager in overseeing daily store operations
• Ensure store standards are maintained (cleanliness, merchandising)
• Assist with opening and closing procedures, and POS operations
• Monitor inventory levels, assist with receiving shipments, and ensure accurate stock management
• Support pricing integrity, promotions, and in-store marketing execution
• Ensure proper equipment handling, storage, and display

Team Leadership & Support

• Supervise and support sales team during shifts
• Assist with onboarding and training of new team members
• Help schedule staff and ensure adequate floor coverage
• Provide ongoing coaching, feedback, and support to the team

Customer Experience

• Deliver and promote outstanding customer service
• Handle customer questions, concerns, and escalations professionally
• Lead by example on the sales floor and support team

Qualifications & Skills

• 1–3 years of experience in retail, customer service, or a supervisory role
• MUST HAVE: Diving certification INSTRUCTOR LEVEL PADI/TDI
• Excellent communication skills, verbal and written
• Self-motivated
• Absolute attention to detail
• Customer-orientated work ethic
• Ability to bend, lift and carry up to 30 lbs

Schedule:
40 hours/ week
Wednesday – Sunday

Benefits:

• Health & Dental group coverage
• Opportunities for growth and continued dive training

Please submit your resume and a brief text highlighting your work experience by email at [email protected]

We look forward to welcoming you to our team!